CareSource was mandated by the Division of Insurance to pay all chiropractic claims dating back to January 1, 2021. This resulted in over $1M paid to chiropractors in the state of Kentucky as a direct result of the work of the KAC Insurance Committee. Read about that update here.

The KAC continues to meet with CareSource on issues impacting the chiropractic profession. In our latest meeting earlier this week, we were informed that CareSource will be reprocessing claims to waive cost sharing from January 1, 2023. Chiropractors may see an additional payment from CareSource come through for their practice. The project is expected to be completed in the next couple of weeks. If you have not sent in your billing for CareSource patients and are still within the timely filing window, we encourage you to send your claims to avoid timely filing restrictions.

If you feel there are still outstanding claims you have already submitted and may have errors, please reach out to your provider rep directly. The list is available on our website and in this article.

Remember, the new chiropractic policy took effect 4/1/2023. If you feel you are experiencing issues with the new chiropractic policy, please email the KAC at so we can monitor the implementation of these new chiropractic policies and be proactive about any issues chiropractors are facing.

We thank you for your continued support of the KAC. The insurance committee continues to work hard on your behalf to solve insurance issues with companies directly so you can continue to serve your communities.


4/1/2023 CareSource policy: